Privacy policy
What type of information do we collect?
We receive, collect and store any information that you enter on our website or provide to us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to particular pages, information about interaction between pages and methods used to navigate away from the page. We also collect personally identifiable information (including name, email address, password, communications), comments, feedback, product reviews, recommendations and personal profiles.
How do we collect information?
When you complete a transaction on our website, as part of the process we collect the personal information you give us, such as your name, address and email address. Your personal information will only be used for the specific purposes mentioned above.
Why do we collect such personal information?
To provide and operate the services;
To provide our users with ongoing technical support and assistance;
To contact our visitors and users with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;
To comply with applicable laws and regulations.
How do we store, use, share and disclose the personal information of visitors to our site?
Our business is hosted on the WordPress.com platform.
WordPress.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through WordPress.com’s data storage, databases and general applications. They store your data on secure servers behind a firewall.
How do we communicate with visitors to our site?
We may contact you to tell you about your account, to resolve problems with your account, to resolve disputes, to solicit your feedback through surveys or questionnaires, to send updates about our company, or as necessary to contact you to enforce our user agreement, applicable national laws, and any agreements we may have with you. For these purposes, we may contact you by e-mail, telephone, text messages and post.
How do we use cookies and other tracking tools?
The types of cookies we use on our site and the purposes for which they are used are either strictly necessary cookies which allow you, for example, to move around the site freely, then performance cookies which allow us to know how you use our site and your preferences, and finally functional cookies which allow us to record information when you fill in contact forms.
We communicate your data to Google Analytics, which enables us to generate reports on the interactions of visitors to the site.
Google Analytics provides a method for masking the IP addresses collected.
We use the personal data we collect about you only for specific purposes, including but not limited to:
– for customer relationship management
– for marketing purposes
– to configure and improve offers and products to meet your needs
– to evaluate individual user behaviour
– for the distribution of targeted advertising
– to guarantee the quality of services offered via the Platform
– to improve and optimise the website
How can you withdraw your consent?
If you no longer wish us to process your data, please contact us at info@gsmart-ip.ch or send us a letter to 81 route de florissant, 1206 Geneva. Translated with www.DeepL.com/Translator (free version)
Updates to the privacy policy
We reserve the right to change this privacy policy at any time, so please check back frequently. Changes and clarifications will take effect as soon as they are published on the website. If we make material changes to this policy, we will notify you here of the updated policy so that you are aware of what information we collect, how we use it and under what circumstances, if any, we use and/or disclose it.
Questions and your contact details
If you no longer wish us to process your data, please contact us at info@gsmart-ip.ch or send us a letter to 81 route de florissant, 1206 Geneva.